Our Services

 

At CPM, we’re more than event planners, we’re your strategic partners from day one. We serve as the central hub that brings every element together. 

From the first budget draft to the final bill, we’re the steady hand behind the scenes, so you can focus on what truly matters: building connections, exchanging ideas, and creating lasting impact.

 

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Event Strategy & Development

We help you build a strong foundation:

• Engage with clients to understand strategic goals and desired outcomes

• Classify event type to ensure compliance throughout the planning process

• Identify event framework and delivery format

• Build comprehensive budget, planning timeline, and establish formal service agreement

• Develop event proposal responses and present to decision-makers

• RFP distribution on behalf of clients, review bid responses, and recommendation

• Facilitate site visits

• Liaising with local tourism bureaus and other stakeholders

 

Venue & Vendor Management

We manage logistics and coordination so you can focus on content:

• Source venues and manage contracts

• Selection, procurement, coordination, and compliance for vendors and services

• Negotiate and manage overnight accommodations

• Coordinate AV, decor, entertainment, and event elements

• Arrange local tours, off-site activities, and transportation logistics

• Assistance navigating permits, insurance, and safety planning

 

Event Communication & Web Presence

We ensure attendees stay informed:

• Custom event websites and registration portals to match your content

• Guide abstract submission process

• Pre- and post-event communications, reminders, and evaluations

• Source and interface with designers for graphic needs or marketing resources

• Offer support with printed and digital event materials

 

Virtual & Hybrid Event Support

Your event—delivered anywhere:

• Platform selection between virtual/hybrid conference options

• Web conferencing setup and management for select platforms (Zoom, Webex, Teams)

• Full-service support for virtual events on RingCentral, our premier digital platform, featuring:

▸ Concurrent breakout sessions and multiple tracks

▸ Virtual sponsor/vendor tables

▸ Enhanced keynote stage experience

▸ Attendee engagement tools

▸ Assign session access by registration level

• Tech checks and coordination, speaker onboarding, practice sessions, and day-of production support

• Live technical support and troubleshooting during event

• Virtual attendance tracking and log-in records

• Recording and sharing of content

 

Attendee Coordination & Support

We handle attendee details to create a seamless, accessible experience:

• Online and on-site registration form with secure payment processing

• Custom name badges

• Coordinate attendee accommodations including accessibility and dietary needs

• CEU management: interface with providers, track participant attendance and reporting, issue certificates

• Ground and air travel; lodging accommodations and reimbursements

• Transportation coordination (ground, shuttle, and airport transfers)

• Source, assemble, and distribute attendee materials or giveaway items

 

Speaker & Program Management

Keeping your program—and presenters—on track:

• Call for papers and abstracts

• Coordinate session types and workshops to build a balanced, structured agenda

• Collect content for promotional and program materials

• Facilitate travel, lodging, honorariums, and reimbursements

• On-site assistance with AV needs, room setup preferences, session materials, and attendance expectations

• Arrange welcome gifts, awards, and recognitions

 

Exhibitor & Sponsor Services

We maximize value for your partners:

• Exhibitor and sponsor package consultation

• Registration and invoicing

• Collection of logos, promotional items, and materials

• Assist with booth layout and assignments

• Ensure fulfillment and delivery of incentives

• Manage communication and logistics

 

Financial Management

Your finance partner – down to the last detail:

• Budget planning and ongoing expense tracking

• Contract processing and fulfillment

• Travel reimbursements and stipend payments

• Honorarium payments and award disbursement

• Sponsor invoicing and reconciliation

• Transparency and frequent financial updates

• Compliance with ISU policy, grant, and insurance requirements

• Invoice generation and secure payment processing

 

On-Site Event Management

We’re there when it matters most:

• Facility layout and setup

• Assist with audio-visual and technology needs

• Check-in/instructions, material distribution, and support for attendees, speakers, vendors, and sponsors

• Volunteer check-in and coordination of duties

• Orchestrate day-of schedule details

• Oversight of catering arrangements

• Real-time, adaptive problem solving

 

Because great events don’t just happen. They’re built—one thoughtful detail at a time.